At Quiv App, we are committed to the security and confidentiality of your personal and payment information. We implement robust security measures to protect your data during transmission and storage, adhering to industry best practices and applicable regulatory standards. 

 

1. Secure Data Transmission

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• ​SSL Encryption (Secure Sockets Layer): All transactions on Quiv App are protected using SSL encryption technology, ensuring that your personal and card information remains secure during transmission. 

• Data Tokenization: We use tokenization to replace sensitive card details with a secure token, minimizing the risk of unauthorized access. 

• Secure Payment Gateway: Payments processed through Quiv App are handled by AZUL, a trusted payment gateway provider. AZUL complies with required security and encryption standards to ensure the secure transmission of payment information. 

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2. Data Storage and Compliance

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• AES-256 Encryption: Any payment information stored by Quiv App is encrypted using AES-256, one of the most secure encryption methods available. 

• PCI-DSS Compliance: Quiv App adheres to the Payment Card Industry Data Security Standard (PCI-DSS) to ensure the secure processing, storage, and transmission of card data. 

• Limited Storage: Quiv App does not store complete credit card details. Only essential transaction data, such as payment confirmation codes, is securely retained for accounting or dispute resolution purposes. 

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3. Third-Party Payment Providers 

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• AZUL Integration: Quiv App partners with AZUL to process payments. AZUL is a PCI-DSS-certified provider, ensuring that all card transactions meet the highest security standards. 

• Limited Data Sharing: AZUL and other payment providers only receive the information necessary to process your payment, such as the transaction amount and billing details. This information is not used for any other purpose. 

• Review Their Policies: We recommend users review AZUL’s privacy and security policies to better understand how your payment data is managed. 

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4. User Responsibilities 

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To enhance security and protect your information:

 

• Keep Your Credentials Private: Never share your Quiv App account login details or payment information with others. 

• Use Secure Networks: Avoid using public or unsecured Wi-Fi networks when entering payment information. 

• Monitor Your Transactions: Regularly review your bank statements to ensure that all transactions are authorized. 

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5. Incident Response and Monitoring

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• Real-Time Monitoring: Quiv App monitors transactions in real time to detect any suspicious or unauthorized activity. Any detected irregularities are flagged and investigated immediately. 

• Incident Response Plan: In the unlikely event of a data breach, Quiv App has a detailed incident response plan in place to mitigate risks and promptly notify affected users, in compliance with applicable laws. 

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6. Updates to This Policy

 

• Quiv App reserves the right to update this policy to reflect changes in security practices or regulatory requirements. Users will be notified of significant updates through the app and website. ​​

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