1. Introduction

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At QuivApp, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your personal data when you use our app and services. It also outlines your rights and how you can exercise them.

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2. What Information Do We Collect?

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We may collect the following types of personal information:

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• User Information: Name, email address, phone number, and account credentials when you sign up or log in.

• Identity Verification: Passport or ID numbers for rental security purposes.

• Payment Information: Credit or debit card details and billing information for transactions processed via our third-party provider, AZUL.

• Device Information: IP address, operating system, and app usage statistics for app performance and security.

• Location Data: Information about the delivery address or GPS location for cart deliveries.

• Communication Data: Messages or interactions with our customer service.​

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3. How Do We Use Your Information?

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We use your information to:

1. Facilitate your golf cart rental experience, including booking and payment processing.

2. Verify your identity to ensure rental security.

3. Deliver carts to your specified location efficiently.

4. Communicate updates, promotions, or customer service responses.

5. Improve our app functionality and user experience.

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4. How Is Your Information Shared?

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We share your information with:

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• Third-Party Providers: Payment processing through AZUL and delivery logistics partners.

• Affiliates: Owners or businesses affiliated with QuivApp whose carts you may rent.

• Legal Authorities: When required to comply with legal obligations or resolve disputes.

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5. Your Rights

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You have the right to:

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• Access and update your personal information through your QuivApp account.

• Request the deletion of your account and associated data.

• Opt-out of receiving promotional emails or messages.

• View and manage cookie preferences through your device settings.

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6. Payment Security

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All payments are processed securely through AZUL, our trusted third-party provider, which complies with PCI-DSS standards. Your payment details are encrypted and never stored by QuivApp.

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7. Cancellation and Refund Policies

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Our cancellation and refund policies are outlined clearly within the app. Please review these policies before confirming a booking.

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8. Data Retention

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We retain your personal data as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required by law.

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9. Data Security

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QuivApp employs industry-standard measures to protect your data, including SSL encryption and secure storage solutions. However, no system can guarantee absolute security. We encourage users to safeguard their account credentials.

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10. Minors

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QuivApp does not knowingly collect data from individuals under the age of 18. If we discover such data has been provided, we will delete it promptly.

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11. Updates to this Policy

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We may update this Privacy Policy from time to time. Any significant changes will be communicated through the app or via email. The latest update date is provided at the top of this policy.

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12. Contact Us

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If you have questions or concerns about this policy or your data, please contact us at:

• Email: hello@quivermobility.com